PrePaid BuckIT of Support

Welcome to the BuckIT System.  This system allows you an amazing amount of flexibility when it comes to organising your business IT cash flow.

We have developed a successful system that comes in a 10 hour, 20 hour or 50 hour BuckIT.  Use these as a standalone system for your business or alternatively mix them up under our SourceIT Program.

What is a BuckIT?

Prepaid IT Support Hours that are designed for small to medium businesses for their adhoc IT support requirements.

What Are The Benefits of Having a BuckIT of prepaid IT support?

• Move slowly into your relationship with SKEDA IT Support.  Earning your respect and trust is taken seriously and we acknowledge that this takes some time.  A BuckIT gives you time to be comfortable with the excellent service and technical expertise we share with you.
• Flexible usage - your business has different IT Support requirements each month so we don't lock you into a contract for ad-hoc requirements.
• Great response times from a team you know and trust.
• Access to varying levels of technical expertise.
• Management of your problem - we will work with you, vendors and other suppliers until resolution of your problem.

What is covered by a BuckIT?

• General Desktop Maintenance.
• Installation of peripherals onto desktops and networks.
• Software Installation and Upgrades onto desktops.
• Telephone and Remote Support (where we remote control your desktop)
• 80% of your daily desktop requirements would be covered by our prepaid BuckIT

What is not covered by a BuckIT?

Items unrelated to desktop requirements including server related items, system designs, networking requirements, new equipment installations or any project works as pre-defined with clients.

Why are some things not covered?

IT is complex and therefore requires different levels of expertise dependent upon the requirement.  In order to ensure that we continue to provide the highest level of quality service and advice it is necessary to not include their expertise in a prepaid system.  We do this to keep the costs down - which we are sure you appreciate.

Ready to Get Started with Your Prepaid IT Support?  ContactUs